Please read these terms and conditions carefully before using our website and ordering our delicious baked goods.
Last Updated: November 26, 2025Welcome to Butterfly Bakers. These Terms and Conditions govern your use of our website and the purchase of any products from us. By accessing our website and placing an order, you agree to be bound by these terms and conditions.
If you disagree with any part of these terms and conditions, please do not use our website or purchase our products.
All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Payment must be made at the time of ordering. We accept various payment methods including credit/debit cards, UPI, and digital payment systems.
We deliver to the address specified in your order. It is your responsibility to ensure that the delivery address is correct.
We aim to deliver on the specified date, but delivery times are not guaranteed. If delivery is delayed, we will inform you as soon as possible.
Risk of damage to or loss of the products passes to you at the time of delivery.
Delivery charges are calculated based on distance and are clearly shown at checkout.
Due to the perishable nature of our products, we generally do not accept returns. However, if you are dissatisfied with your order, please contact us within 24 hours of receipt.
Refunds or replacements are provided at our discretion. To be eligible for a refund, you must provide photographic evidence of the issue.
Custom and personalized orders cannot be cancelled once preparation begins. Please refer to our Refund Policy for more details.
We take great care to provide accurate allergen information. However, all our products are made in a kitchen where allergens are present.
We cannot guarantee that any product is free from allergens. Customers with allergies should contact us before ordering.
It is the customer's responsibility to inform us of any dietary requirements or allergies when placing an order.
We offer eggless and vegan options for many of our products. Please check product descriptions or contact us for details.
We make every effort to display our products accurately. However, actual products may vary slightly from images shown on our website.
All weights and measurements are approximate and may vary slightly.
We reserve the right to make substitutions of equal or greater value if specific items are unavailable.
All content on this website, including images, text, logos, and designs, is the property of Butterfly Bakers and is protected by copyright laws.
You may not use, reproduce, or distribute any content from our website without our written permission.
Butterfly Bakers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid by you for the specific product or service in question.
If you have any questions about these Terms and Conditions, please contact us