We value your satisfaction and strive for the best experience
Last Updated: November 26, 2025Full refund if product arrives damaged, stale, or not as described. Report within 24 hours with photos.
Immediate replacement or full refund if you receive an incorrect item. No questions asked.
Partial refund or store credit if delivery is delayed by more than 3 hours from scheduled time.
Full refund if cancelled within 2 hours of order placement, before preparation begins.
50% refund if cancelled while order is being prepared. Custom orders are non-refundable.
No refund once order is dispatched. Only replacement for quality issues upon delivery.
No refund for change of mind after order confirmation. Please order carefully.
No refund for allergies. Please check ingredients list before ordering. We list all allergens clearly.
Call our support team or raise a complaint through our website/app within 24 hours of delivery.
Share your order number, photos of the issue, and description of the problem.
Our team will review your case within 24-48 hours and approve eligible refunds.
Approved refunds are processed within 5-7 business days to your original payment method.